| Title | : | Customer Service for the New Millennium: Winning and Keeping Value-Driven Buyers |
| Author | : | |
| Rating | : | |
| ISBN | : | 156414321X |
| ISBN-10 | : | 9781564143211 |
| Language | : | English |
| Format Type | : | Paperback |
| Number of Pages | : | 221 |
| Publication | : | First published January 1, 1997 |
Teaches strategies for winning and keeping customers, providing methods for differentiating products and services, methods of motivating sales forces, and ways to outthink the competition
